KONINKLIJKE Coöperatieve TELERSVERENIGING Zuidoost-Nederland U.A. (ZON), ZON Holding B.V. and all its associated operating companies (hereinafter: “ZON”)

Compiled/updated 23 May 2018

Version: 1.2


In the performance of its business operations, it is necessary for ZON to process personal data. More specifically, ZON Holding B.V. is formally considered as the 'controller' of these processing operations. However, certain personal data is processed by various operating companies. This privacy policy therefore applies to the personal data that ZON processes, or not, through its websites;;; and (“Websites”) and applies to all processing by the companies within the concern. This concerns personal data including that of (potential) business relations, members and customers, tenants and/or website visitors of ZON. The purpose of ZON's privacy policy is to inform you about how your personal data is processed.

All those who enter into an agreement with ZON, visit its Websites and/or use the services of ZON, agree to the terms of this privacy policy. This privacy policy can be consulted and downloaded via the ZON Websites.  ZON strives to process your personal data carefully and in accordance with the applicable legislation and regulations.



ZON processes personal data including in the following categories:

  • Your name and contact details (incl. full address, e-mail address, telephone number);
  • Your gender and date of birth;
  • Your bank details.

This data is obtained from you by ZON when you fill in contact forms, membership declarations, login to the systems offered by ZON and otherwise provide ZON with information. Furthermore, the servers of ZON automatically register data such as a URL, IP address, the type of browser you use, the language, date and/or identification numbers of computers, tablets or smartphones used by you.



The personal data stated above is processed for the following purpose's:

  • To promote the interests of members with regard to the marketing of fruit and vegetables in the broadest sense:
  • To conclude, perform and mediate concerning contracts related to the provision of services and products (on behalf of affiliated growers), including but not limited to:
    • concluding, performing and mediating contracts with transporters for the transport of produce of growers,
    • concluding, performing and mediating contracts with buyers for the sales of produce of growers,
    • concluding, performing and mediating contracts related to the provision of services and products for the purpose of purchasing produce/products, not supplier by members, but necessary for
      • e.g. making packages of fresh produce (for example, we may have to purchase smoked sausages);
      • ensuring there is enough produce for the clock auction (for example, we may have to purchase Spanish sweet peppers);
      • to fulfil contracts concluded with supermarkets, if there is maybe not enough of our "own'' produce available at a certain moment;
  • Concluding and performing rental contracts with tenants:
  • Concluding, performing and mediating contracts related to the provision of services and products (on behalf of tenants on the industrial zone);
  • Maintaining contact with members, business reactions and other (business) contacts, including but not limited to answering e-mails and/or other messages;
  • To collect user statistics and optimise the Websites;
  • To comply with legislation and regulations.

Your personal data will not be used for other purposes. The personal data can be shared within the ZON group (the operating companies referred to above) for the purposes stated above.



ZON may use third-party services for the processing of this personal data. These third parties will be subject to contractual obligations regarding the careful handling of your personal data.

Your contact details will also be provided to potential customers, including through the Websites.

In some cases, ZON is obliged to provide your personal data to the competent authorities in compliance with legislation and regulations.

Social media and third-party websites

Through its Websites, ZON offers possibilities to share information contained on the sites via social media, e-mail and other means of communication and to print this information.  ZON has no control or influence over this and is not responsible for any further use of your personal data by third parties (including, for example, members and business relations).

ZON offers visitors to its Websites links to other websites, for example, websites of growers. ZON is not responsible for the information on websites to which visitors are redirected.



ZON does not store your personal data for any longer than necessary for the purpose for which it was processed. In most cases, this means that your personal data will be deleted no later than two years after the end of your relationship with ZON (or, for website visitors, after visiting the Websites).  In some cases, ZON may be obliged to retain the (or: certain) personal data for a longer period in compliance with legislation and regulations (with a maximum of seven years after the aforementioned events).



ZON applies appropriate technical and organisational measures to ensure the protection of your personal data, by which ZON aims to ensure that this data is not lost and/ or changed and to prevent third parties from obtaining unauthorised access to the data.  The personal data, or other information you have provided us with, will not be disclosed and/ or stored outside the European Economic Area (EEA).



You have various rights pursuant to the General Data Protection Regulation (GDPR).  For example, you can submit a request to ZON to access your personal data or receive a copy of the data, to have data corrected in the case of inaccuracies or incompleteness or to have data deleted if, for example, in your opinion it is no longer necessary to retain your personal data for the aforementioned purposes or, in your opinion, personal data has been processed in breach of legislation and regulations.  In certain situations, you can also submit a request to restrict processing.

ZON will respond to your request within the applicable statutory period, normally within four weeks. You can also submit an objection to ZON and/or submit a complaint about the processing of your personal data. If this does not lead to a desirable outcome, you can also contact the Dutch Data Protection Authority directly.

In regard to the above, please contact the ZON compliance officer. The contact details are listed in section10.



What is a cookie?

A cookie is a small file consisting of letters and numbers that is stored on your computer or mobile device when you visit our Websites.

How do cookies work?

Cookies are used to store information about your surfing behaviour, for example, or to remember certain settings you have chosen.  When you revisit the websites, your visit will be recognised. This enables the Websites to adapt to your chosen settings and preferences. ZON can then use the information obtained about your surfing behaviour on the Websites for analysis to further optimise and enhance the Websites.

What type of cookies are placed?

ZON can place the following cookies:

  • Essential and functional cookies. These cookies are necessary and ensure that you can visit the websites, make certain requests and use certain website functionalities.  We do not require consent to place these cookies.
  • Analytical cookies. These cookies are necessary to enhance your website experience and improve our services.  We do not require consent to place these cookies.

You can also indicate which type of cookies may or may not be saved using your browser settings.



ZON has the right to change this privacy policy in the meantime.

The modified version becomes effective as soon as it is published on the Websites. We therefore advise you to regularly consult the privacy policy.



If you have any questions and/or comments regarding this privacy policy and/or your personal data, please contact the ZON compliance officer:

Coöperatieve Veiling Zuidoost-Nederland U.A.
attn. Michel Thewessen

Visiting address: Venrayseweg 104, 5928 RH VENLO NL
Postal address: Postbus 3200, 5902 RE VENLO NL

Telephone: +31 77 3239563